We, Fort Finance Ltd. are the sole owners of the information collected on our website. We  acknowledge and accept that the personal details that you impart to us, is to be kept in strict  confidentiality. We shall use this information only in the manner which would be beneficial to our  customers. We consider our relationship with you as invaluable and strive to respect and safeguard  your right to privacy.  

We shall protect the personal details received from you with the same degree of care, but no less than  a reasonable degree of care, to prevent the unauthorized use, dissemination, or publication of these  information as we protect our own confidential information of a like nature. The information we  collect is limited to information provided by you on applications or other web forms, which can include  name and business name, contact information, demographic information such as business location,  etc. The information gathered is needed to help us understand your needs and to provide you with  excellent customer service, for internal record keeping, to improve our products, services and  customer satisfaction. We do not compromise with the security of such information at any level and  our only concern is dealing with you on a customer basis. We implement a variety of security measures  to prevent unauthorized access and maintain the safety of your personal information when you enter,  submit, or access the same. The personal information you provide to us will be retained for a minimum  one year or such period as may be statutorily required.  

We shall use the personal information to improve our service to you and to keep you updated about  our new product or information that may be of interest to you. The information collected from you  would be used in the right spirit and context in which it is intended to be used. Your information would  be used by us to process your request and to carry out the settlements of your obligations.  

We would ensure that we collect personal information only to the extent it is necessary to administer  our services in the best possible manner and what is required under the various regulations of Indian  Laws. To ensure high quality services and high degree of value addition to you, we may combine the  information given by you on the web or through other channels.  

Under certain circumstances we may be required to share the information given by you with the third  parties, where we feel they can contribute to add value and improve the quality of services imparted  by us to you. We would also impart your personal information wherever it is required to be disclosed  under law to any of the governmental agency or regulatory bodies. We ensure that the personal  information given to us by you on the web is placed in the secured portion of our web-site.  

Some relevant external links may be provided on our website but we express having no control over  the privacy standards of such sites. Therefore, we cannot be responsible for the protection of any  information disclosure on such sites. You should exercise caution and look at the privacy statement  applicable to the website in question.  

To enable us to serve you better, it is necessary that your personal information available with us is  updated and accurate.  

Users can contact the Grievance Redressal Officer with respect to any complaints or concerns regarding the handling, storage, disclosure of User Information. All queries, issues disputes, and questions regarding the Privacy Policy can be addressed at the following: Email address: customercare@fortfinance.in The Grievance Officer can be contacted between 11:00 a.m. to 5:00 p.m. from Monday to Friday except on public holidays.